TaxSOS.com Tax Problems Blog

August 18, 2017

FTB Processing Times Dashboard

Filed under: State Taxes - California Franchise Tax Board — Tags: — Administrator @ 4:38 pm

March 1, FTB new Customer Service Dashboard.

The dashboard displays wait times for the Tax Practitioner Hotline, general customer service line, secure chat, and general chat. To view wait times, click on the “CONTACT” tab. The dashboard also displays processing timeframes for payments, refunds, returns, and correspondence.

You can view the Dashboard here

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